Impact of Information Technology on Consumer Protection in the Digital Era

Authors

  • Mamta Saraswat Department of F.R.M., Institute of Home Science, Khandari, Agra, INDIA.

DOI:

https://doi.org/10.55544/ijrah.2.1.42

Keywords:

Online, working, non-working, shopping

Abstract

Online shopping is one form of non-store patronage medium and the reason customers are moving towards online shopping is that they experience a lot of conveniences. For many housewives planning time, transportation time, and transportation expenses. The present study was conducted for a comparative study of online shopping among the working and non-working women in the urban area of the Agra district. The data were analyzed by using a t-test. Samples of 50 women (25 workings + 25 non-working) were taken from Agra, City. In this study statistically, significant differences regarding online shopping for whom and cost of online shopping were observed (p<0.05) between working and non-working women. Although no significant difference in buying practices of type clothes, beneficial, to facing problems between working and non-working women at 5% level of significance.

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References

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Published

2022-01-31

How to Cite

Mamta Saraswat. (2022). Impact of Information Technology on Consumer Protection in the Digital Era. Integrated Journal for Research in Arts and Humanities, 2(1), 24–28. https://doi.org/10.55544/ijrah.2.1.42